Privacy Policy

1. Introduction

Welcome to OmniElite Performance ("OmniElite," "OEP," "we," "our," or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, store, and protect personal information obtained through our website and online services.

This Privacy Policy applies to individuals who visit our website, request information, purchase a membership, or otherwise interact with OmniElite online before becoming a patient.

If you become a patient of OmniElite, your medical information will also be governed by our HIPAA Notice of Privacy Practices, which will be provided to you during the patient onboarding process. This Privacy Policy does not replace that notice.

By using our website, you acknowledge that you have read and understand this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website
• Prospective members
• Individuals purchasing memberships
• Individuals communicating with us through our website
• Newsletter subscribers
• Individuals requesting information about our services

It does not govern protected health information collected after a patient-provider relationship has been established.

3. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide

You may voluntarily provide:

• Name
• Email address
• Telephone number
• Mailing address
• Billing information
• Membership inquiries
• Customer support requests
• Information submitted through contact forms
• Newsletter subscriptions

Please do not submit confidential medical information through website contact forms unless specifically requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Time spent on pages
• Referring websites
• Website usage statistics

This information helps us improve website performance and better understand visitor activity.

4. How We Use Your Information

We may use information collected through our website to:

• Respond to your inquiries
• Process membership purchases
• Provide customer support
• Deliver requested information
• Improve our website and services
• Analyze website performance
• Personalize your experience
• Send educational content and newsletters (if you opt in)
• Detect and prevent fraud
• Protect website security
• Comply with legal obligations

We collect only the information reasonably necessary for these purposes.

5. Cookie Policy

Our website uses cookies and similar technologies to improve functionality, analyze website usage, and enhance your experience.

Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly.

Functional Cookies

These cookies remember your preferences and improve your experience.

Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

Performance Cookies

These cookies help us monitor website performance and identify technical issues.

We do not use cookies to collect protected health information.

6. Cookie Preferences and Consent

When required by applicable law, visitors may be presented with a cookie consent banner upon visiting our website.

The banner allows visitors to:

• Accept cookies
• Decline non-essential cookies
• Customize cookie preferences (if available)

Most web browsers also allow you to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

7. Information Sharing Policy

We respect your privacy.

We do not sell your personal information.

We may share information only as necessary to operate our business or comply with legal obligations.

Examples include:

Service Providers

We may share information with trusted providers who assist us with:

• Payment processing
• Website hosting
• Customer relationship management
• Email communications
• Website analytics
• Customer support
• Technology services

These providers are contractually required to safeguard your information and may use it only for the services they provide to OmniElite.

Legal Requirements

We may disclose information when required by law or when reasonably necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our legal rights
• Prevent fraud
• Protect the safety of our users or others

Business Transfers

If OmniElite is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or integrate with third-party platforms.

Examples may include:

• Payment processors
• Laboratories
• Pharmacies
• Scheduling systems
• Telehealth technology providers
• Educational resources

These third parties operate under their own privacy policies.

OmniElite is not responsible for the privacy practices of third-party websites or services.

9. Security Statement

Protecting your information is important to us.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Examples include:

• Secure website encryption (HTTPS)
• Access controls
• Password protection
• Vendor security requirements
• Routine system monitoring
• Employee confidentiality practices

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention Policy

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Operate our business
• Process transactions
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

Retention periods may vary depending on the type of information involved and applicable legal requirements.

11. Data Deletion Requests

Depending on applicable law, you may request that we:

• Delete certain personal information
• Correct inaccurate information
• Provide access to your information
• Provide a copy of your information

Deletion requests will be honored where required by law unless we are required or permitted to retain certain information, including for:

• Legal compliance
• Tax obligations
• Fraud prevention
• Security purposes
• Contract enforcement
• Ongoing disputes

Requests may be submitted using the contact information provided at the end of this Privacy Policy.

12. Marketing Communications

If you choose to receive marketing communications, we may send:

• Educational content
• Company updates
• Product announcements
• Promotions
• Event invitations
• Health optimization resources

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

13. Text Messages

If you voluntarily opt in to receive text messages, we may send communications regarding:

• Account updates
• Membership information
• Appointment reminders
• Educational content
• Promotional offers (where permitted)

Message and data rates may apply.

Your consent to receive marketing text messages is not a condition of purchasing products or services.

You may opt out at any time by following the instructions provided in the message.

14. Healthcare Privacy

If you become a patient of OmniElite, information collected in connection with your medical care is governed by our HIPAA Notice of Privacy Practices and applicable healthcare privacy laws.

Protected health information is handled separately from website visitor information and is subject to additional legal protections.

15. Children's Privacy

Our website is intended for adults.

We do not knowingly collect personal information from children under the age of eighteen (18).

If we become aware that such information has been collected in violation of applicable law, we will take appropriate steps to delete it.

16. State Privacy Rights

Residents of certain states, including California and other states with applicable consumer privacy laws, may have additional rights regarding their personal information.

OmniElite will honor applicable privacy rights as required by law.

17. International Visitors

OmniElite currently serves customers primarily within the United States.

If our services expand internationally, additional privacy notices or country-specific disclosures may apply.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

The most current version will always be posted on our website with the updated Effective Date.

Your continued use of the website after changes become effective constitutes your acceptance of the revised Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

OmniElite Performance, LLC

30 N Gould St # 66094

Sheridan, WY 82801

support@omnieliteperformance.com

Phone: