Communications & SMS Terms

1. Purpose

These Communications & SMS Terms ("Terms") explain how OmniElite Performance ("OmniElite," "OEP," "we," "our," or "us") communicates with website visitors, prospective members, members, and customers through electronic communications, including text messages (SMS), email, and other communication channels.

By providing your contact information or opting in to receive communications from OmniElite, you acknowledge that you have read, understood, and agree to these Terms.

2. Types of Communications

Depending on your relationship with OmniElite and the communication preferences you select, we may send communications relating to:

• Membership information
• Account notifications
• Appointment reminders
• Educational resources
• Newsletters
• Health and wellness information
• Company updates
• Product and service announcements
• Promotional offers
• Surveys and feedback requests
• Customer support
• Billing notifications
• Security notifications

Not every individual will receive every type of communication.

3. Consent to Receive Communications

By voluntarily providing your email address, telephone number, or mobile number, you consent to receive communications from OmniElite through the communication methods you have selected.

Your consent helps us communicate with you regarding your account, memberships, requested information, and services.

Where required by law, separate consent will be obtained before sending marketing text messages.

4. SMS Consent

If you choose to receive SMS (text message) communications, you expressly authorize OmniElite to send text messages to the mobile telephone number you provide.

Text messages may include:

• Appointment reminders
• Account notifications
• Membership updates
• Billing notifications
• Customer support communications
• Educational information
• Promotional offers (where permitted and if you have opted in)

Your consent to receive SMS messages is voluntary.

Consent to receive marketing text messages is not required as a condition of purchasing any product, membership, or service.

5. Message Frequency

Message frequency will vary depending on your interactions with OmniElite, your communication preferences, and the services you use.

Some individuals may receive only occasional communications, while others may receive more frequent notifications relating to appointments, memberships, or requested information.

6. Message and Data Rates

Standard message and data rates charged by your mobile carrier may apply.

You are responsible for any charges imposed by your wireless carrier.

7. Opting Out

You may opt out of marketing communications at any time.

Email

You may unsubscribe from marketing emails by:

• Clicking the "Unsubscribe" link included in the email, or
• Contacting OmniElite directly.

SMS

You may opt out of text messages at any time by replying:

• STOP

After opting out, you may receive one final confirmation message confirming your request.

You may later re-enroll by following the applicable opt-in process.

Please note that opting out of marketing communications does not prevent OmniElite from sending communications necessary to:

• Administer your account
• Complete transactions
• Respond to your requests
• Provide customer support
• Meet legal or regulatory obligations

8. Marketing Communication Consent

If you choose to receive marketing communications, OmniElite may send information regarding:

• New memberships
• Wellness programs
• Educational resources
• Health optimization content
• Events
• Promotions
• Product announcements
• Company news

Marketing communications will only be sent in accordance with your communication preferences and applicable law.

You may withdraw your marketing consent at any time.

9. Newsletter Terms

Individuals who subscribe to OmniElite newsletters agree to receive periodic communications containing educational information, company updates, health optimization content, and related announcements.

Newsletter subscriptions are voluntary.

Subscribers may unsubscribe at any time using the unsubscribe link included in each newsletter.

10. Telephone Consumer Protection Act (TCPA) Compliance

OmniElite is committed to complying with the Telephone Consumer Protection Act (TCPA) and other applicable laws governing electronic communications.

Where required, OmniElite will obtain the appropriate consent before sending marketing text messages or placing automated communications.

Nothing in these Terms is intended to limit any rights provided under applicable law.

11. Electronic Communications

By communicating electronically with OmniElite, you agree that communications may be provided electronically where permitted by law.

Electronic communications may include:

• Emails
• Text messages
• Website notifications
• Member portal messages
• Electronic documents

You agree that electronic communications may satisfy any legal requirement that communications be provided in writing, to the extent permitted by applicable law.

12. Privacy of Communications

Information collected in connection with electronic communications is governed by the OmniElite Privacy Policy.

OmniElite does not sell your personal contact information.

Communication preferences may be shared only with trusted service providers who assist us in delivering communications on our behalf and who are contractually required to safeguard your information.

13. Supported Carriers

Message delivery depends upon your wireless carrier.

OmniElite is not responsible for delayed or undelivered text messages resulting from carrier limitations, network outages, or technical issues beyond our reasonable control.

14. Changes to These Terms

OmniElite may update these Communications & SMS Terms from time to time.

The most current version will always be available on our website and will include the revised Effective Date.

Continued participation in our electronic communications after changes become effective constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions regarding these Communications & SMS Terms or wish to update your communication preferences, please contact: